FAQ 2019-02-25T16:42:37+00:00

Please refer to the product installation manuals for complete instructions on all of our products. We recommend calling your pool professional.

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How do I increase the height of the water coming from the Parascope? 2019-02-19T17:08:08+00:00

The flow of the Parascope is dependent on pressure to extend it. You will have to either open the valve to that Parascope more or reduce the water flow to some other item on the pool to get more flow / pressure.

Can the main drain be tied to the Paraskim Venturi skimmer? 2019-02-19T17:06:07+00:00

No, because to tie the main drain into one socket, and pump suction into the other socket of ParaSkim skimmer, you must use an optional Pentair float valve part 08650-0079.  That float valve covers up the bottom opening for the venturi feed line making the venturi part of the skimmer inoperable.   However, the non-Venturi version of the ParaSkim can be plumbed that way.  Paramount does not recommend this type of a main drain set up with any in-floor system.   This is because in-floor cleaning systems are designed to pull in large amounts of debris from our special debris accepting drains and that debris would get caught in the limited space between the Float assembly and the skimmer bottom.

Where can I buy other Parajets face plates? 2019-02-19T17:05:10+00:00

You can get these through your builder, a pool store or the internet. The part numbers are Shiatsu 004-852-4100-XX, Pulsating Massage Jet 004-852-5100-XX and the Soft Stream 004-852-6100-XX.  The XX stands for color.  The Face plate removal tool is 004-852-0000-00

Why are the Parajets not spinning? 2019-02-19T17:04:04+00:00
  1. Only the Shiatsu, Pulsating, and Soft stream are rotating jets. The deep tissue jet is not designed to rotate.
  2. Remove the face plate and make sure you can spin it from the back side. It may be worn out or have debris in it.  Clean if necessary with a hose and pressure nozzle.
  3. Turn on the therapy jet pump with the face plate out and make sure the therapy nozzle is working good and has not been blocked by debris. If it is blocked use a socket and long extension to remove the jet and blow out the line and clean the jet opening.

If after cleaning the jet and clearing the line it still doesn’t spin replace

Can I install an Ultra UV2 or Clear O3 on an above ground pool or a pool with the equipment below the water level? 2019-02-19T17:02:44+00:00

Yes, but if the above ground pool water is higher than the equipment a flow switch part number 004-421-3824-00 must be used for the Ultra UV2 unit and an inline pressure side Mazzei injector part number 004-402-3873-00 would be needed for the ClearO3.   The pump and filter on an above ground vinyl pool may have to be replaced to do an adequate job for water turn over.

When do I need to replace the water valve module? 2019-02-19T16:59:03+00:00

Normal life span of a module is an average 5 to 8 years. This is an average depending on conditions you may need to replace it sooner or later than that. If the system is working fine you don’t need to replace the module.

One or multiple cleaning nozzles stay up all the time, how do I fix that? 2019-02-19T16:57:27+00:00

Turn off the pump and if the nozzle(s) goes down then the module needs to be cleaned or replaced. If it does not go down then the nozzle/s needs need to be removed on that circuit, cleaned, checked for nozzle jet sizing and the line blown out.

Why is the water valve not changing zones? 2019-02-19T16:46:22+00:00
  1. Check the run pause switch on the top of the water valve lid and make sure it is in the Run position. (picture)
  2. Make sure the gauge pressure is in the 17 to 25 psi range.When in this range the valve should switch about every 45 to 60 seconds.
  3. Try cleaning the Module and make sure the gears will rotate when you spin the one closest to the center pin.
  4. Normal life span of a module is an average 5 to 8 years. This is an average depending on conditions you may need to replace it sooner or later than that.
  5. If the gauge pressure is way higher than normal on the water valve especially on one port, then a nozzle or nozzles may be blocked with debris. To test this, remove the module (Six port modules only) On a single water valve if the water valve stops on one port or circuit shut off the pump and open the water valve. Remove the module and rinse it in the pool or with a hose and reinstall it one position clockwise and close the water valve and restart the pump.   If it goes back to the same set of nozzles and stops again then that is a sign that the circuit has a blocked or improperly sized nozzle(s) and that the water valve module is not the problem. Remove the nozzle(s) on that circuit (keeping in mind that each nozzle must go back in the exact same body from where it was removed.  Check the nozzles for debris or jet size.
Why does the water valve make a swishing sound when changing ports? 2019-02-19T16:20:36+00:00

When the water valve is changing ports two pistons are open at the same time which changes the water flow to almost double the GPM. That will make a louder sound during that time. When the lagging port closes you may hear a swoosh sound or whistle as it shuts tight.

Does my water valve(s) need to be serviced? 2019-02-19T16:19:30+00:00

On pools with cartridge filters or pools with a booster pump running the cleaning system you may need to clean the module in the water valve periodically. To do this turn off the pool pumps.  Remove the clamp and lid of the water valve and then remove the module in the valve base.  Note; on a system with more than one water valve one of the modules will be special and have a bridge(s) onthe top of the module, this must be replaced in the same base in the same exact orientation.  Put the module in the pool water sideways and swish it back and forth fast about 5 times.  Turn it upside down and push (never rotate) the any protruding pistons back against the bottom plate.   Spin the gear closest to the center pin on the top of the module to confirm rotation and gear mesh. Replace the module into the base.  Clean the O-ring and lid and replace it and the clamp.  Note: While tightening the nut on the band clamp you must tap on the clamp as you tighten the nut starting on the opposite side from the nut.  This will allow the clamp to draw up evenly. Sometimes the O-ring will swell larger than the groove and will not fit. You must replace a swollen O-ring.

The in-floor cleaning system is not cleaning the way it use to, what is wrong? 2019-02-19T16:14:24+00:00
  1. Check to make sure the water valve gauge pressure is still adequate.
  2. Make sure the filter is clean (on cartridge filters the cartridges may need to be replaced).
  3. Check to make sure one or more nozzles (excluding PCC2000 fixed nozzles) are not staying up (this could be a dirty or bad Module in the water valve).
  4. Make sure no one has removed nozzles and put them back in a different body than they came out of.
  5. Make sure no one has opened or changed the positions of valves at the equipment pad sending water to some other feature during the cleaning cycle.
Where can I find a pool service company to work on my cleaning system? 2019-02-19T16:10:48+00:00

Start with contacting your original builder. If you need further assistance visit Paramount Find a Service/Builder

Some of the in-floor cleaning nozzles don’t pop up during the cleaning cycle, how do I fix it? 2019-03-18T22:19:31+00:00

The nozzle(s) need to be removed with the proper nozzle removal tool and cleaned by placing it in the pool water and pushing it up and down several times.   While you are doing this you also should run the system without the nozzle to clean out the plumbing of the circuit the stuck nozzle(s) were in.  If the nozzle(s) still sticks it may need to be replaced. You may need to disassemble the nozzle to fully clean it. Nozzles have a life time warranty to the original pool owner.     

I have a single variable speed pump running the pool filter and cleaning system, what speed should I set the pump at during the cleaning cycle? 2019-02-19T16:05:13+00:00

The pump must be set at a speed that produces 17 to 25 psi at the water valve gauge(s) and cleans the pool. The cleaning system relies on a specific GPM per circuit and a pressure adequate to clean and move the debris down and into the main drain.  This also requires the debris receiving drain is flowing a minimum of 35 plus gallons per minute. On a normal non-Venturi skimmer, the skimmer must be set no more than 1/3 the way open to obtain proper flow at the main drain.

I have a separate pump for the cleaning system. Should the filter system run when the cleaning pump is on and at what speed should it run at? 2019-02-19T15:59:08+00:00

The filter pump must run during the time the cleaning pump is on and it should be set at 2400 rpm. or higher to have proper flow to operate the Main Drain and skimmer during this time. It is beneficial to run the filter for 30 minutes prior to and after the cleaning cycle has ended.

What should the psi be set on the water valve to clean the pool? 2019-02-19T15:44:04+00:00

The normal range is 17 to 25 psi. The pressure may vary than this range depending on what PSI it takes to properly clean the pool.

How many hours per day should I run my in-floor system? 2019-02-19T15:39:22+00:00

The starting point is: on a one water valve system you should run it 4 hours a day. On a system with two or three water valves start at 5 ½ hours a day. New pools with little or no landscaping or extreme weather conditions may require more time. If the pool is cleaning properly then you can reduce the cleaning time by ½ hour amounts until it is not doing the proper job, then go back to the amount of time that worked.   Note: the answer above is based on the water valve having the proper pressure. The normal range is 17 to 25 psi. The pressure may vary than this range depending on what PSI it takes to properly clean the pool.

I received a new nozzle and I need to take it apart to change it form a 3/4″ jet size to a 1/2″, 3/8″ or 1/4″ jet to match the old nozzle. How do I do that? 2019-02-19T15:20:13+00:00
  1. Hold the nozzle upside down in one hand and with the other hand turn the shaft with the spring counter clockwise ¼ of a turn till is stops.Pull on the shaft and spring until it comes out.   For changing from the ¾ to ½ inch jet rotate the shaft 180 degrees and reinsert the shaft and turn clockwise to lock.   ALWAYS CHECK WHEN BACK TOGETHER TO SEE IF THE APPROPRIATE SIDE IS OPEN.
  2. If you need change to a 3/8 or ¼ inch nozzle remove the shaft as instructed above Once the shaft is out, lift the body up and down while upside down until the cap comes out of the body. Push the existing jet inward from the outside of the cap and to remove the jet insert and replace with the desired new jet insert.  ALWAYS CHECK WHEN BACK TOGETHER TO SEE IF THE APPROPRIATE SIDE IS OPEN.
  3. To clean the ratcheting mechanism, disassemble as above and flush all parts then reassemble the nozzle the same as above.
Important information to know before refinishing your plaster, pebble or vinyl liner pool 2019-02-19T15:04:22+00:00
  1. If your pool was built before 2009, it may have a drain(s) that is not compliant with the VGB Pool and Spa Safety Act (new national law concerning drain safety), and it must be replaced if you remodel the pool.In-floor cleaning systems remove debris they sweep up through the drain and must have an approved VGB debris accepting drain installed.   Your pool refinish company must call Paramount before starting to find out which of these drains will work on your pool.  In most cases some amount of demolition will be required.  Paramount 800-621-5886.
  2. All nozzles in the pool are specific to the body they are in and must be removed and marked so they are replaced in the proper body.
  3. Plaster caps to protect the bodies and lines for the in-floor system are available and need to be used prior to start of demolition thru the refinishing process. The refinish company should call Paramount 800-621-5886.
I have an Ultra UV2 and or a Clear O3 what level should I keep the chlorine at? 2019-02-19T15:00:52+00:00

If you are truly allergic to Chlorine you can use other products such as minerals or other chemical that treat the body of water. The Clear O3 and / or the Ultra UV2 dramatically reduce the chlorine needed to the pool and you can keep the count as low as .3 to .5 parts per million however keeping it low requires that it be checked daily.  A 1 to 2 parts per million will be a more manageable number. If you have stabilizer in the water, the chlorine will only be used as needed to handle new bacteria, algae spores, etc. If you have ozone that burns up the chloramines (the bad chlorine that makes you itch, have red eyes, and smells bad).  The UV is the Sanitizer and kills or makes inactive 99.9% of bacteria, algae, and viruses.

There is a leak through a small hole on the side of the Ultra UV just below the lid, what should I do? 2019-02-19T14:58:48+00:00
  1. If older than two years that indicates a leak and it could be several things. Call your pool builder to a pool service company to have a professional check out the leak.
  2. Call a warranty station if the unit is less than 2 years old.
When the Ultra UV2 turns on the light flashes and doses not stay on, what is wrong? 2019-02-19T14:56:17+00:00
  1. This is a sign that a lamp is going bad. You need to find a warranty station.  Call Customer Service at 800-621-5886 or click to find a list of warranty stations.
  2. Not enough pressure to operate the pressure switch.Increase the pump speed and if it still does no come on call a warranty station.
Why is the light on my Ultra UV2 not on? 2019-02-19T14:52:39+00:00
  1. The Ultra UV is operated by a pressure switch and the pump must be on. Check if the multi-speed pump is at a high enough speed to make the pressure switch come on, and the filter is clean.
  2. If this is a brand new install the Instructions state “You must take off the lid and connect the loose wire to the pressure switch.” This wire is left off, so the unit will not come on until the pool is ready to be started.
My Paraskim Venturi Skimmer stopped working, what should I do? 2019-02-19T14:51:33+00:00
  1. Check to make sure the valve that feeds the Venturi is open.
  2. Turn off the valve at the equipment to the Venturi and remove the Venturi from the skimmer and make sure it is not plugged with debris.*
  3. Check to make sure the weir is still in place in the skimmer and moving freely.
  4. Make sure the water level is not too low in the pool for the skimmer to work properly.
  5. Make sure the basket is not full of debris.
The Paraskim skimmer isn’t pulling in debris, how do I fix it? 2019-02-19T14:50:39+00:00
  1. Check to make sure the skimmer suction valve is open at least 1/3 of the way at the equipment nozzle.
  2. Check to make sure the weir is still in place in the skimmer and moving freely.
  3. Make sure the water level is not too low in the pool for the skimmer to work properly.
  4. Make sure the basket is not full of debris.
  5. Close the main drain line with the skimmer all the way open and if the pump starts to make a lot of noise and stop pumping your skimmer line is plugged or partly plugged. Call a service tech.
My Parascope will not come up/ go down. What should I do? 2019-02-18T23:35:48+00:00
  1. Use a nozzle tool to remove the unit and blow out the line by turning on the valve to the units without the device in it.
  2. Slide the unit up and down in the sleeve to make sure it is not binding, and the shaft is not warped.
My Paralevel auto water filler is over filling or not keeping the correct water level in my pool, what should I do? 2019-02-18T23:35:00+00:00
  1. Pull up on the float to see if it shuts off. If yes Adjust the float.
  2. If it doesn’t shut off turn off the water supply and remove the float.
    1. Check that the yellow O-ring at the bottom of the float is intact and present.
    2. Carefully unsnap the top mechanism and make sure nothing is stuck in the small orifice. If yes use a small pin to push loose the debris, then flush and reassemble the float.
    3. If this does not fix the issue call Paramount 800-621-5886 and talk to customer service. You may have too much (over 80psi) or too little (under 45psi) inlet pressure or damage to the tank.
  3. Check to make sure the small plug in the bottom of the canister has a hole in it or is not plugged with debris.
  4. Sometimes the line to the pool can become airlocked. Run a hose in the open hole in the pool interior to blow out any air in the line.
What size transformer do I need for the ParaGlo lights? 2019-02-18T23:33:29+00:00

The ParaGlo uses 12 to 13 volts and 18 watts for each light.

What is an MVFuse and what does it do? 2019-02-18T23:31:33+00:00
  1. An MVFuse is a SVRS (Safety Vacuum Relief System) It is a vacuum break that senses an unsafe rise in system suction vacuum and opens to allow air to vent the line to avoid body and some forms of limb entrapment if a person was to block a suction line.
  2. An MV fuse comes in two forms. One is a device that fits on top of the In-Deck Debris canister. The other is in a 6-inch deck canister of its own that can be used for safety from entrapment of any drain attached to it.
I have a nozzle or set of nozzles staying up all the time. How can I tell if it is bad nozzles or bad module? 2019-02-18T23:29:46+00:00
  1. If you turn off the pump and they go down, then that is probably a module. If they stay up, then that is a nozzle.
  2. If your system is PV3 and you have a salt pool, then the nozzle staying up could be a gasket on the nozzle that salt can attack and make soft and sticky. Remove the nozzle to inspect and replace the gasket if it is interfering with the nozzle. Part number 005-627-0060-00 for a pack of 4.
How do I clean the module/s? 2019-02-18T23:29:04+00:00

Turn off the pool pump. Open the valve shell by removing the band clamp. Remove the module. Put it in the pool water side ways and swish it back and forth as fast as you can about 5 to 6 times. Turn it upside down and if a piston is open push it straight down: never rotate it.  Spin the gear closest to the center pin clockwise. Re-install it.

Which direction does the module rotate? 2019-02-18T23:27:59+00:00

All modules have five gears but there is two configurations of these gears for a “STANDARD and CONTROL” module. The STANDARD module rotates clockwise. The CONTROL module rotates counter-clockwise.

I have a leak in the line going to a set of nozzles. I do not want to repair the leak, how do I plug off that circuit? 2019-02-18T23:25:04+00:00
  1. You can order pressure test plugs to replace the nozzles on that circuit in the pool so there will be no leak from those nozzles.Note: the water valve will also have to be addressed so it will not dead nozzle (stop, have very high pressure, and damage pool equipment) at the blocked circuit.  There are two ways to do this.
  2. Cut the line going to that circuit and tee it into another line. A cap should be placed over the line going to the pool and the line coming from the valve is tied into another line.
  3. Cut and cap the line that is blocked below the valve shell. Then cut the vein separating the ports inside the water valve base from that port to the port clockwise for it. A cap should be placed over the line going to the pool.
The water valve is leaking water at the clamp, what should I do? 2019-02-18T23:21:27+00:00
  1. First try cleaning or replacing the valve O-ring and while tightening the nut on the band clamp you must tap on the clamp as you tighten the nut starting on the opposite side from the nut. This will allow the clamp to draw up evenly. Sometimes the O-ring will swell larger than the groove and will not fit. You must replace a swollen O-ring.
  2. If it is still leaking, then the base may be cracked at the flange for the clamp. This requires a pool professional to replace. Note:  A cracked lid must be replaced as soon as possible because if it fails all the way it can come off and hurt someone near it or the pool could be partly drained and damage the pool equipment, the deck, or the interior finish and landscaping.
My water valve lid has a crack in it, what should I do? 2019-02-18T23:17:57+00:00

If you have a cracked lid shut off the pool pump and replace the lid before running the pump again. A cracked lid must be replaced as soon as possible because if it fails all the way it can come off and hurt someone near it or the pool could be partly drained and damage the pool equipment, the deck, or the interior finish and landscaping.

How do I tell which module is bad? 2019-02-18T23:15:31+00:00
  1. On a single water valve if the water valve stops on one port or circuit shut off the pump and open the water valve. Remove the module and rinse it in the pool or with a hose and reinstall it one position clockwise and close the water valve and restart the pump.  If it goes back to the same set of nozzles and stops again then that is a sign that the circuit has a blocked or improperly sized nozzle(s) and that the water valve module is not the problem. Remove the nozzle(s) on that circuit (keeping in mind that each nozzle must go back in the exact same body from where it was removed.  Check the nozzles for debris or jet size. See nozzle sizing
  2. On a dual water valve on the same pump, if the nozzles stay up when there is only pressure on the one valve then that is the module that at the very least need to be cleaned. And may need replacement. If the problem exists only when both valves have pressure, then it is most likely the second valve module. The module with the port connectors should be the first valve. (picture) These modules with the connectors cannot be rotated to test. Rinse them and put them back in the correct orientation.
  3. On a three-valve system on the same pump, if the 2-port valve is not switching from one valve to the other it is most likely the 2-port 5 gear module. Take the 2-port module out and spin the gear closest to the center pin clockwise to make sure it is not obstructed with debris
  4. On any water valve if you see one port on the valve gauge jump more than a couple psi higher than the rest of the ports that is a sign of that nozzle(s) or circuit being partly blocked or someone not putting a nozzle(s) back in the same body it came out of.
I have more than one black or tan colored water valve housings. How do I know which module goes in each one? 2019-02-18T23:10:22+00:00
I have an in-floor system and a solar system installed. Why doesn’t the pressure to the water valve reach at least 17 psi? 2019-02-18T23:03:33+00:00

On a single pump system, the amount of pressure loss going through solar is high enough that you will not be able to get the correct pressure to the cleaning system, so the solar needs to run during the day, and the cleaning system run at night while the solar is off and completely bypassed.

I am the original owner and I want all new nozzles under warranty what is required? 2019-02-18T22:57:21+00:00

We do not replace every nozzle in a pool at one time and the replacement nozzle(s) will be the same color as the original and may not match the nozzles in the pool which have faded over time. Nozzles don’t all go bad at the same time.  Under warranty we will replace any nozzle(s) that are bad because of wear to the original pool owner. To determine if a nozzle is defective or worn out, you will need to remove it, blow out the line, and put the nozzle in the pool water and ratchet it up and down 5 or 6 times to make sure it is clear of debris. Then place it upright on a hard surface and push down all the way on the collar and let it come up.  It should ratchet smoothly and not stick.  If the nozzle does not have a spring then lift and push down a few times on the collar and it should operate smoothly (the PV3 nozzle will not rotate as they do not have ratchets, they must have water coming out of them to rotate).

I am having my pool resurfaced is there anything I should be aware as far and the cleaning nozzles? 2019-02-18T22:51:21+00:00
  1. Do not re-surface the pool without removing the nozzles as this will damage the nozzles. The nozzles in the pool are specific to the body they are in, so they must be marked as to which body they go back into. There are covers for the bodies once the nozzles are out to protect the bodies and pipe from material getting in them during the refinishing process. Large nozzles with three slots for removal by the nozzle tool part #005-552-1122-00 (6 per package), small nozzles with four slots for the nozzle removal tool, part # 005-552-0152-00 (4 per pack).
The cap came off of my small step nozzles: (PCC2000, Vantage or Vanquish), PV3, Cyclean, PVR or Ecopool, what should I do? 2019-03-18T22:21:14+00:00
  1. Check the inside of the cap that came off. If the cap has a vertical groove and a horizontal groove it is an older style snap on cap. Look for a split in the cap usually in or near the vertical groove. If it is split and you are the original owner of the system, it is covered under warranty. In either case it needs to be replaced. Call 800-621-5886 and Customer Service will help you get a replacement nozzle.
  2. If the nozzle has two L shaped grooves, then it’s a twist lock cap. Push it onto the nozzle stem and twist it clock-wise until it locks.
The cleaning nozzles aren’t rotating, what should I do? 2019-02-18T22:41:16+00:00
  1. Because it takes a long time for a cleaning nozzle to rotate even ¼ of the way around.
  2. The test is after the system has run for a couple of hours if there is only one narrow streak of clean area on the floor then the nozzle may not be rotating. The nozzles must come completely all the way up and go all the way down to rotate. The valve pressure gauge must be at 17 psi to 25 psi. and never should a set of nozzles stay up all the time, except on fixed nozzles (See 8 above). Check the valve is functioning properly and not bypassing water. See section 10 water valves.
  3. Check the nozzles are sized appropriately for the circuit.
  4. Make sure the pump rpm is set high enough to create the right pressure.
  5. Make sure the pump is not plugged and that the pump pot is full of water.
  6. Make sure that water is not being used for another water feature during the cleaning cycle.
  7. Make sure your filter is clean on the pump systems.

 

  • It is also possible that the nozzle in question has debris in it stopping it from cleaning and possibility rotating. If all these things look good take the nozzle in question out (never remove more than one at a time without marking them) as they are specific to the body, they are in. Check for debris in the center stem of the nozzle or in the ratchets around the nozzle stem.
The weight on the PV3 nozzle came off when I took it out of the body, what should I do? 2019-02-18T22:33:12+00:00

Turn on the pump and lock the pause control on the water valve to pause on that station. The weight should come up to a point that you can fish it out. If I won’t come out easily then take a metal coat hanger and cut it so you can bend it in the middle and then make two short bends on the ends about ¼ to 3/8 long. Squeeze together and place it in the center of the weight and let it expand so the two bent ends catch the bottom of the weight. Hopefully that will allow you to pull the weight out of the pipe.

The nozzles are stuck in the body, how do I get them out? 2019-02-18T22:34:03+00:00
  1. Make sure you are turning them the right direction and using the proper tool to remove them.
  2. If you have a PCC2000, Vantage, Vanquish, Vanish, Vector system where the nozzle(s) won’t come out it is recommended that you go to a hardware store and buy a nozzle that fits on the garden hose that looks like the end of a fire hose. Then swim down or tape the hose to the pool and blow all around the nozzle into the tool slots to clean that area.  Then use the tool to try to remove it Clockwise.
  3. Sometimes nozzles are in a body that is deformed from being installed with the wrong glue. If you can get it to turn ¼ of the way, then you may be able to pry it out. DO NOT DO THIS UNLESS THE NOZZLE TURNS ¼ OF THE WAY TO UNLOCK IT!
The nozzles will not stay in the body, what should I do? 2019-02-18T22:10:03+00:00
  1. All paramount in-floor nozzles except Pool Valet, have an O-ring and the compression of that O-ring is what holds the nozzle in place.Large nozzle O-ring 005-552-0142-00 small nozzle O-ring 005-552-0150-00 ea. Pack of O-ring contains 4.
  2. If you have a PCC, Vector, Vanish, Vantage or Vanquish nozzle then that nozzle is a reverse direction. Clockwise to remove and Counter-clockwise to install.
  3. The other nozzles that use the tool with four one-inch slots are counter clockwise to remove and clockwise to install.
  4. You must use the nozzle tool to install or remove the nozzles. Large nozzles with three one-inch long slots #004-552-5440-00.  Small nozzles with four one-inch slots = 004-552-5452-00. The nozzle tool locks on to the nozzle. When installing a nozzle, the tool should not be reversed to remove the tool from locking on the nozzle. Give the tool a jerk to shake it loose from the tool once the nozzle is locked in place.
  5. Pool Valet nozzles have a ring that screws into the female threads in the body.
How do I know what size the nozzle jets should be on my in-floor system? 2019-03-18T22:22:04+00:00
  1. PCC, Vector, Vanish, Vanquish, Vector, (large floor nozzles)
    1. one nozzle on a circuit = ¾ inch.
    2. two nozzles on a circuit = both ½ inch.
    3. Three nozzles on a circuit = (1) ½ inch, (2) ea. 3/8 of an inch.
    4. four nozzles on a circuit = all 4 jet sizes 3/8 of an inch.
  2. Fixed nozzles on any OF THE ABOVE SYSTEMS(large floor nozzles aimed towards the main drain) and stay up all the time the pump is on. JET SIZE if 4 or less feet from drain, ¼ inch, 4 to 8 ft. from the main drain, 3/8 of an inch.   THIS TYPE OF NOZZLE DOES NOT ROTATE, AND MUST BE AIMED AT the Main Drain.
  3. PV3, Cyclean, PCC step nozzle, Vantage step nozzles, Vanquish step nozzles, PVR, and Eco (small floor or step nozzles)
    1. Two nozzles on a circuit = 5/8 inch.
    2. Three nozzles on a circuit = 5/8 inch.
    3. Four nozzles on a circuit = 2 each 5/8 inch and 2 each 3/8 of an inch.
    4. Five nozzles on a circuit = 1 each 5/8 of an inch and 4 each 3/8 an inch.
    5. Six nozzles on a circuit = I each ¼ inch 5 each 3/8 inch.NOTE: THE SMALLER THE JET SIZE THE LESS CLEANING DISTANCE IT WILL COVER.
Why are there special screws on my drain cover? 2019-02-18T21:35:46+00:00

Drain suction is dangerous and if the drain cover is tampered with or not installed properly the outlets may become unsafe and not in compliance. The safety screws are to discourage un-trained people from working on them.

How often do I have to replace the drain cover? 2019-03-04T15:34:37+00:00

Paramount drain covers MDX-R3, SDX2, Buzztop, and MDX2 (the part exposed to UV rays) and threaded fasteners must be replaced every 5 years form installed date or whatever date is engraved on the cover.

Why does my main drain line get plugged? 2019-02-18T20:56:52+00:00

On a pump with the main drain and one or more skimmer line(s), the skimmer(s) can only have one skimmer open at a time and it must be reduced to 1/3 of the way open otherwise the GPM pulled through the main drain will be so small that debris can be caught in it and will build up until the line is partially to fully blocked.

How do I aim a down jet? 2019-02-18T20:44:17+00:00

Down jets must be pointed down and cocked in towards the pool wall, so the flow of water follows the wall down to the area to be cleaned.

Chlorine tablet feeder stopped working after I installed the Clear O3. How do I fix it? 2019-02-18T20:14:04+00:00

Try resetting the Clear O3 flow meter with the pump running at the highest speed so the red ball is just above the bottom line on the sight glass. If this does not work, then you will not be able to use the tablet feeder and will have introduce chlorine some other way.

My pool pump drains down every night, what is causing this and how do I fix it? 2019-02-18T20:06:21+00:00
  1. Make sure pump lid O-ring is tight and lid is tight.
  2. The check valve that comes standard with the Clear O3 is a ½ lb. If the pump is above the pool water by more than 12” a stronger check valve must be used. See page 8 of the instruction manual for check valve sizing. *
I changed the lamp to the Clear O3 but it still does not light up 2019-02-18T18:09:37+00:00

If there is power to the terminal block inside the electrical housing, then the Ballast is bad. There is a date on the underside of the ClearO3. If it is newer than 1/10/15 then the ballast is replaceable.  If it is older the complete ClearO3 must be replaced.

Note: the replacement lamp is still good and can be used for replacement after the 13,000-hour life span of the lamp in the new unit is over.

Is Ecopool a cleaning system? 2019-02-18T21:53:25+00:00

Ecopool system gives circulation and heating benefits of a normal in-floor saving money on chemicals and heating cost and will sweep some areas of the pool but is not designed to clean a pool.

Why are there two PCC2000 nozzles on each side of the MDXR3? 2019-02-04T15:14:01+00:00

The two fixed nozzles are integral to the PCC2000 system. It along with two downjets form a debris collection zone to effectively direct debris into the MDXR3 main drain.

How to identify your in-floor cleaning system. 2019-03-18T23:13:41+00:00

Below are photos of Paramount’s in-floor system nozzles to help you identify your system.

What should the gpm setting be for optimal Ultra UV2 performance? 2019-01-29T16:33:43+00:00

One lamp Ultra UV2: up to 48 gpm

Two lamp Ultra UV2: up to 80 gpm

Three lamp Ultra UV2: up to 120 gpm (must have a minimum of 2 1/2″ plumbing going into two inputs and out of 2 outlets)

I have a Clear O3 and or an Ultra UV2 unit how long should I run my filter? 2019-02-18T21:45:26+00:00
  1. Run times are related to the total gallons of your pool and influx of debris. This becomes more complicated with multi speed pumps.   Most pool professionals agree that at the very least 1 turn over a day and up to 1 ½ turnovers a day in warm weather or high usage.  There are conditions that will require more run time. Many pumps today show GPM flows on the on the pump control pad or phone app at the rpm they are running at. If you do not know the total gallons of your pool multiply the length times width times average depth times 7.5 (L x W x avg depth x 7.5) = total gallons.  If you have an in-floor cleaning system, the GPM when the pump is running is approximately 65 GPM alone not counting water feeding other water features, spa over flows and other items that may be running at the same time.
  2. The Paramount ClearO3 will sanitize 50,000 gallons in 8 hours and the Ultra UV2 on a one lamp unit sanitizes up to 48 GPM., 2 lamp unit up to 80 GPM., and the 3-lamp unit (must have a minimum of 2 ½ inch plumbing going into two inputs and out of 2 each outlets) up to 120 GPM.
  3. The above run times are general guidelines. There are always exceptions to run times; water temperature, weather, bathing load, and landscaping. The run time will need to be adjusted up or down to meet these variables.
How do I winterize the SDX2? 2019-01-29T15:36:43+00:00

It is recommended you contact a pool professional to winterize your pool properly.

Vertical Installation

  1. Remove grate from upper SDX2 and install blow through plug and blow line until air comes from lower grate.
  2. Install blow through plug in pump and blow line to achieve airlock to lower SDX2.

Horizontal Installation

  1. Install blow through plug in pump and blow line to achieve airlock to SDX2.

This may not be the only means to winterize and may not be the best option in all environments. It is up to the service professional to provide adequate winterization.

Winterization anti-freeze is to be used as necessary or when required.

How do I winterize the MDX-R3? 2019-01-29T15:29:50+00:00

It is recommended you contact a pool professional to winterize your pool properly.

With canister

If vacuum relief suction outlets are located below freeze line skip steps 1 and 2.

  1. Remove grate from wall drain and install a 13-3⁄4 blow through plug and blow line to achieve airlock.
  2. If 3rd suction line is installed remove grate, install a 13-3⁄4 blow-through plug and blow line to achieve airlock.
  3. If vent tube is installed, install blow through plug and blow line to achieve airlock. Repeat vacuum out canister. For winterizing canister visit www.1Paramount.com and click on winterization instructions.

Without canister

If vacuum relief suction outlets are located below freeze line skip steps 1 and 2.

  1. Remove grate from wall drain and install a 13-3⁄4 blow through plug and blow line to achieve airlock.
  2. If 3rd suction line is installed remove grate, install a 13-3⁄4 blow-through plug and blow line to achieve airlock.
  3. If vent line is installed in main suction line, plug vent line and install blow through plug in pump inlet and blow line to achieve airlock.
  4. Lastly, blow vent line to achieve airlock.
How do I unplug drain line? 2019-02-18T20:55:05+00:00

This is a job for a professional pool tech drained in drain safety to make sure your pool drain remains VGB compliant. They will need to blow the drain line backwards with Compressed air or a pump discharge of 50 to 60 GPM. A diver may also be needed to remove the top of the drain to allow all the debris to be removed.

How do I make an old 8 inch anti vortex debris accepting drain VGB compliant? 2019-02-18T20:53:17+00:00

If it is an 8-inch cover that is flat on top and has a gap around the side or a grate style with larger openings around the edge, the Buzz Top channel drain would be the best choice. The pool will need to be drained and the old plastic ring embedded in the plaster chipped out. Minimally the pool finish around the pipe and an area large enough to position the channel drain over the pipe will need to be removed so that the replacement channel drain embedded part can be put into fresh pool finish. The new Buzz Top un-blockable drain is 30 inches long and 4 inch wide.  Part numbers are available from Paramount Customer Service at 800-621-5886.

What should I do to make my MDX1 or Xport pool drain VGB compliant? 2019-03-04T15:36:17+00:00
  1. These drains need to be replaced with an VGB compliant MDX2 cover. If you are not re-doing the finish of your gunite pool, or you have a vinyl liner pool, you need to have the MDX2 Retro, part # 004-202-2221-XX, installed by a pool company to meet the new VBG Pool and Spa Safety Act.  .  On vinyl pools you may also need new gaskets and screws.
  2. You will also need to replace the cover of the SDX with a new SDX2 cover, part number  005-252-2097-XX.
  3. The MDX2, MDX3, SDX/SDX2, Super Flow 360 and Buzz Top covers must be replaced within the time engraved on the cover install.
How to aim Swingjets? 2019-02-18T20:46:39+00:00

Swing Jets have a 90-degree three position sweep angle. They ratchet one position and oscillate back and forth each time they come on and off return. To aim them determine where you want the 90-degree sweep angle to cover and follow the Swingjet instructions.

Why is the EDC sucking air? 2019-02-18T20:40:35+00:00

First clean or change the O-ring on the lid. If that does not stop the air leak it could be a plugged main drain or skimmer line, or a leak in the plumbing from the main drain or skimmer. You will need to call a professional to do a blow-out and pressure test on that line.

How do I winterize the EDC? 2019-01-25T21:00:14+00:00

The EDC canister must be winterized in areas prone to freezing temperatures. To winterize, remove the EDC canister lid and pump lid. Use a wet or dry vacuum to remove all the water from the EDC. Replace the EDC lid and proceed with your normal winterizing process. Consult your local pool professional for the best winterizing method.

Notice: All water must be removed from the EDC canister in areas that experienced freezing temperatures. Failure to do so will cause damage to the canister that will not be covered under warranty.

Why is the DDC or DDC2 debris canister sucking air? 2019-02-18T20:30:50+00:00

DDC or DDC2: Make sure the pool water level is high enough that the lid is covered (it is a water sealed lid). Check to see that there is an opening about 18 inches down on the inside of the pool in front of the canister.  The opening should be a 1 ½ inch line. Make sure there are no restrictions over or in it.  If it is not there you will need to order an O-ring, part number 005-152-4580-00. The O-ring must be silicone in place on the underside of the lid. NOTE: This is only needed if the equalizer line was not installed on the unit. If the lid has water on top and the air coming in is under the lid, then you will have to call a service tech to clear the line.  The service tech will have to temporarily seal off the side SDX2 drain and blow out the main drain line with the discharge of a pump, making it go backwards into the main drain line. Alternately he could a scuba tank to blow air backwards into the main drain line.  Note: A diver may be needed to remove the drain top, so the debris can come out. Always be sure all drains are put back into open working condition before restarting the pump in normal operation. NEVER OPERATE THE PUMP WITH A SINGLE SUCTION OUTLET DESGNED TO WORK WITH TWO SUCTION OUTLETS.

Replacement for the blue mesh bag. 2019-02-18T20:24:07+00:00

The new part is a molded basket, part number 005-152-2207-00, that holds more debris. If you have debris like dog hair, pine needles, and fine silt debris that needs a fine mesh bag, part number is 004-152-4517-00. The fine mesh bag fits inside the molded basket and must be used with the basket not by itself.

What should I do when the internal lid in the DDC or DDC2 keeps coming off and the pump loses prime? 2019-02-18T20:20:24+00:00
  1. First check to make sure you are locking the lid into place.The lid turns clockwise and stops; to lock it in place you must push down on it and turn once more clockwise to make it go to the locked position.
  2. If the lid won’t lock check to see if one or more of the wedges that hold the lid down have come off. On DDC canisters built before 2016, the canister ring stop has a repair part, part number 005-670-6192-02. This is available to retro fit into your older style DDC canister.
Is it okay to install the Clear O3 vertically? 2019-01-25T16:22:38+00:00

No, the Clear O3  must be installed horizontally and higher than the pool water and pool filter.

Why is the red ball in the flow meter is stuck at the top? 2019-02-18T18:11:38+00:00

This may happen when the needle valve adjustment directions are not followed. Read page 13 of the Clear O3 Instruction Manual on how to set flow meter.

To adjust close the needle valve on the flow meter and with the pump running open it just a little. Let the unit run for several days that way and then if it has not dropped tap with your finger on the sight glass to knock the ball.   If the ball stays stuck and will not drop replace the flow meter.

How to replace the Clear O3 lamp? 2019-01-25T15:42:05+00:00

Consult your local pool professional or click on link below for detailed instructions on replacing the lamp.

Clear O3 Lamp Replacement Instructions

The Ballast is bad. There is a date on the underside of the unit and if it is newer than 1/10/15 then that ballast is replaceable.  If it is older the Clear O3 unit must be replaced.

Note: the bulb is still good and can be used for replacement after the 13,000 hour life span is over.

How do I install the Clear O3 if my pump is below water level? 2019-01-25T15:16:24+00:00

To complete this installation option you will need a two way valve not included.

  1. Install the two way valve on the inlet pipe to the pump suction. (before the standpipe if installed)
  2. Make all other connections before the two way valve.
  3. Make tubing connections to the pump pot or standpipe as in standard pump above water level installation.
  4.  Start the pump with the valve fully open.

Note the filter pressure. Then close the valve slightly until the pressure on the filter drops two or three psi.

  1. Set  airflow. The slight restriction this creates on the pump is the same as if it was set at approximately one foot above water level and allows the pump to draw air in at the pump pot or standpipe.
  2. Lay the 3/8 tubing along desired route to the compression fitting on the combination needle valve flow meter on the Clear O3 unit.
  3. Connect the tubing to the compression fitting.
  4. Use the provided wires ties to tie the loose tubing to the conduit or plumbing.
How do I set the flow meter ball with the needle valve? 2019-01-25T15:08:20+00:00
  1. Clean filter and pump basket before setting airflow.
  2. Turn the knob on the needle valve/flow meter clockwise to close valve completely.
  3. Turn the power on to the pump.
  4. Turn the knob on the needle valve/flow meter counter clockwise until the ball reads in the middle of the two lines on the flow meter.
How do I winterize the Clear O3? 2019-02-18T17:53:58+00:00

The Clear O3 has no water going to it. Disconnect the check valve from the pump or Venturi manifold and plug the threaded hole.

Why does the Airport have 2 openings at the bottom but only one muffler? 2019-02-18T17:52:45+00:00
  1. Each muffler is intended to be used with up to 6 therapy nozzles. If you have more than 6 therapy nozzles you will need to order a second muffler 004-252-3110-00 and use the second port in the air-port. If not used the second port is plugged.
Why are air bubbles are coming out of the in-floor cleaning nozzles and or the pool returns? 2019-02-18T16:37:36+00:00

Ozone is a gas and it will come out of the returns or in-floor cleaning nozzles, but the amount is determined by doing the proper adjustment on the ozone unit metering valve.

See Clear O3 install manual to adjust valve.

Look for a suction leak in these places.Loose pump lid or dirty or cracked lid O-ring, air leak on pipe going into the end of the pump where the pipe threads into the pump, pool water level too low so skimmer is sucking air.  If the pipe from the skimmer or main drain is plugged or partially blocked this can cause cavitation which puts air into the pump.  A leak at the pool equipment and plumbing above ground will allow air into the plumbing when the pump shuts off When the pump turns on that air will go back into the pool through the cleaning nozzles or pool returns.

How do I winterize the Airbar in my pool or spa? 2019-01-25T14:51:53+00:00

It is recommended you contact your local pool care specialist.

Areas that winterize should take precautions to ensure Airbar is installed below the freeze point of the pool. To winterize install a ball valve on the blower line. Run the blower until air is coming up from the air bar and then close line and shut off blower.

Which system do I have? 2019-01-09T18:12:13+00:00

Vanquish is for vinyl pools and Vantage is for fiberglass composite pools.
PCC, PV3, Pool Valet, and Cyclean are all systems for concrete pools.
Eco Pool system is a circulation and heating system for concrete pools.
Compare the pictures of the cleaning heads under the names above with pictures of the heads on cleaning systems at www.1paramount.com to determine the system you have.

How do I install the Pool Valet retro head kit? 2019-03-18T22:30:21+00:00

The sleeve in the kit is the part that glues into the existing Pool Valet body. The flange on the sleeve covers up the old body and should be pushed down when gluing it in position so it is flush with the plaster. Some times this requires tapping it into place. If you are gluing with the pool full of water, use glues called wet or dry (some brand names Christy’s, Pool Tite, and Turf Tite), usually available at hardware stores, pool stores, Home Depot or Lowes. Apply these glues to the dry sleeve only, then quickly push the part into the broken body, making sure it is completely flush with the plaster. After you have glued the sleeve in place allow 24 hours before turning on the pump. As for the nozzle, use the medium hole size to replace a one hole (drilled out all the way in the old Pool Valet nozzle) or a large hole size if the old Pool Valet head was a two hole drilled out all the way nozzle. The small hole cap is for very small top steps. To install the cap, select desired cap size and place it on the top of the nozzle. Place the nozzle on a firm surface and strike down on the cap with the palm of your hand which will snap the cap into place. Be sure to use the correct cap size, as they do not come back off once installed.

Is there any guarantee on the components of the Pool Valet? 2019-01-09T18:22:16+00:00
Why are there two types of nozzles in my pool? 2019-03-18T22:30:09+00:00

The large nozzles on the floor are designed to clean long distances or large areas of the floor of the pool. The smaller nozzles on the steps do not need to clean such large areas and are designed to clean the steps the most efficiently.

Why do the floor nozzles install counter-clockwise? 2019-01-09T18:22:47+00:00

As the nozzle extends and retracts, it pushes against the cams in the retainer putting a counter-clockwise load on the retainer. The nozzle installing counter-clockwise then is always being pushed into the seat.

Is there any guarantee on the components of the PV3? 2019-01-09T18:23:13+00:00
Why do the nozzles cycle up and down? 2019-01-09T18:23:52+00:00

The Ecopool nozzles have to cycle up and down to be able to rotate and move to a different position in the pool to give complete circulation.

How does the Ecopool system save on chemicals? 2019-01-09T18:25:11+00:00

By circulating the pool water enabling the chemicals to reach even the worst circulated areas of a pool. Some examples of these areas are around the steps, corners and light housings, areas that are prone to algae formation. The increased circulation in these areas allows the algae/bacteria killing chemicals and the acid in your pool water to do their job at lesser strengths making the water more enjoyable to swim in and reducing maintenance time and costs.

I have solar why should I have an Ecopool system? 2019-01-09T18:26:33+00:00

For the same reasons that gas or electric heating bills are reduced up to 30%, the Ecopool system increases the effectiveness of your solar by up to 30%.

What is an Ecopool system and will it clean my pool? 2019-01-09T18:26:56+00:00

The Ecopool system is not a cleaning system. It is designed to give you the best possible circulation for your pool. The Ecopool system’s increased circulation will reduce heating and chemical cost by completely mixing the heated water from the floor of the pool into the body of pool water before the heat reaches the surface and dissipates into the air saving up to 30 percent on heating cost.

The lid on my canister keeps coming off and the pump loses prime. What can I do? 2019-01-09T18:32:04+00:00

First, check to make sure you are locking the lid into place. The lid turns clockwise and stops; to lock it in place you must push down on it and turn once more clockwise to make it go into the locked position. If you have been doing this and the lid still comes off then most likely some or all of the hold down wedges on the side of the canister that lock the lid in place have come off. We have made a change on the Paramount leaf canisters in this area and the new part is called a canister ring stop. This is available to retro fit into your older style canister Part number 005-670-6192-02.

Does my leaf canister need an O-ring to seal? 2019-01-09T18:32:04+00:00

Paramount’s DDC canister has a patented water seal lid and does not normally use an O-ring. The canister is plumbed with an equalizer line going into the pool that allows the water to remain in the canister at the same level as the pool. The water then seals the clear lid when the pump is on. This design allows for easy removal of the lid, unlike other types of canisters that have O-ring seals with threaded lids or clamps. In some cases a company may not have plumbed in the equalizer line or a special application such as negative edge basins. This may require an O-ring to obtain the proper seal of the lid. If this is the case then part number 005-152-0120-00 is available.

Can I vacuum into the canister? 2019-01-09T18:32:04+00:00

Yes. In addition, you may remove the clear lid and insert your vacuum hose in the suction outlet in the bottom of the canister.

Can I attach suction cleaners to the canister? 2019-01-09T18:31:22+00:00

The canister is very effective in enhancing the operation of suction cleaners. The canister is located at a central position in the pool, and using the 2″ side outlet stubbed through the side of the pool. You must use a spring-loaded vac plate over the hole through the pool wall.

Why should I have the canister on my system? 2019-01-09T18:32:04+00:00

The canister enhances the operation of the system keeping it at maximum efficiency for much longer than a system without it. Consequently, you need to empty the canister bag less frequently.

Is the canister a skimmer? 2019-01-09T18:32:04+00:00

The canister is not a skimmer. The canister is a debris containment system that allows the system to work at maximum efficiency without starving the suction of the pump. The canister installs in the suction line, and holds 400% more debris than a standard pump basket.

My ClearO3 ozone connects at the pump. I notice that I have air accumulation at the top of the filter. Is this normal? 2019-01-09T18:32:45+00:00

Ozone is a gas and will accumulate to some degree in the top of the filter. However to make sure this is a minor accumulation, the sight glass and metering needle valve must be set when the pump is working at it’s highest speed. On a multi-speed pump this may be the startup speed. Then when the pumps speed is lowered for normal operation the ball in the sight glass will drop down. This is normal, do not readjust needle valve at the lower speed. The needle valve is still set to the proper place and is delivering Ozone. Only set the needle valve after filter cleanings.

Do I need surface returns with my In-Floor System? 2019-01-09T18:33:50+00:00

The PCC, Vector, and Vanquish system do not require the use of surface returns. The force of the nozzles mixes and turns over the surface water reducing surface debris and eliminating the need to direct water to the surface.

What glue do I use to install the nozzle bodies and water valve? 2019-01-09T18:33:50+00:00

You must use an approved solvent cement to make up the joints on both fittings. For more information, call Customer Service at 1.800.621.5886.

How do the nozzles rotate? 2019-01-09T18:33:50+00:00

The nozzles have an offset hole that thrust the nozzle forward while it transitions from the up to down position. Each time the nozzle comes on it is in a new position and cleans a new area of the pool.

Where do I add DE Powder if I have a Venturi skimmer or booster pump system? 2019-01-10T14:58:58+00:00

Booster pump: You may add DE to the skimmer with booster pump for the cleaning system turned off, and the filter pump turned on.
Venturi Skimmer: If it is a Venturi skimmer, with the filter pump running, the Venturi must be turned off and if your pool has a separate cleaner booster pump, it must also be off.

Why is it important to rinse a cartridge filter before removing the filter element? 2017-04-25T18:26:07+00:00

Failure to rinse the inside of the filter with the drain plug removed will cause debris to reenter the pool and possibly damage the module in the water valve, when the cartridge is lifted out.

Why is there a switch on top of the water valve? 2019-01-10T15:02:10+00:00

The switch is the pause feature; use it to stop the valve on a selected zone. This is helpful when you want the pool to have circulation but may not want nozzles popping up under foot. In addition, service technicians may use it to troubleshoot the system.

If my module fails, can I run my pool without it? 2019-01-10T15:02:47+00:00

The water valve housing does not need a module in place to have water go through it. Remove the module and replace the seal lid and clamp, and water will be sent to all return points in the pool, so you will have circulation but no cleaning action until the module is replaced.

Why is my water valve next to the pool instead of by the equipment? 2019-01-10T15:03:25+00:00

Placing the water valve next to the pool greatly reduces the quantity of pipe necessary to plumb the system. It also allows easier servicing of the system with the pause knob readily available to the pool area.

Why does my water valve pressure fluctuate? 2019-01-10T15:05:48+00:00

Each time the water valve switches; the next port opens before the one that has finished shuts off. The Paramount water valve always operates so that the system is pressure safe.

How do the nozzle zones sequence? 2019-01-10T15:08:50+00:00

A patented water valve controls all of Paramount’s cleaning and circulation systems. Water flows through the valve and out to the strategically placed nozzles in the pool. The zones switch automatically in a set sequence with no electrical hookup.

How can I pressure test the system? 2019-01-10T15:09:46+00:00

A special molded plug is available to fit the body that will hold up to 50psi.

What is the purpose of the o-ring on the nozzle? 2019-01-10T15:13:59+00:00

The O-ring acts as a cushion or spring to make the bayonet lock work.

If a nozzle seems to be working but the area around it is not cleaning, what is wrong? 2019-01-10T15:16:04+00:00

There is probably a blockage in the nozzle. Remove the nozzle and clear the blockage.

How do I determine if a sticking nozzle is a nozzle problem or a valve problem? 2019-01-10T15:17:32+00:00

Turn off the pump. If the nozzle retracts it is a module problem. If the nozzle stays up it is a stuck nozzle. (Exception PCC fixed nozzles. See PCC fixed nozzles.)

How do I get debris out of the body so my nozzle will go in? 2019-01-10T15:26:28+00:00

Before installing a nozzle into a body that has been without a nozzle for any period of time the line, allow the system to blow the line to eliminate any debris that may have fallen into the line. If some debris, rocks, is to heavy to lift out of the line, place the install tool over the hole to create turbulence in the body cup. This will eliminate any debris in the body cup.

Why do the nozzles install counter-clockwise? 2019-01-10T15:27:11+00:00

As the nozzle extends and retracts, it pushes against the cams in the retainer putting a counter-clockwise load on the retainer. The nozzle installing counter-clockwise then is always being pushed into the seat.

Where can I find a replacement manual for my Water Valve? 2019-01-10T15:36:53+00:00

You can download the Paramount Water Valve here.

Why use a booster pump? 2019-01-10T16:46:28+00:00

The addition of a booster pump to the system allows the cleaning nozzles to continue to work at peak efficiency because they are not subject to an increasingly dirty filter. The system then allows the pool water to be turned more quickly, thereby not needing to run as long.

Is there any guarantee on the components of the Paramount cleaning systems? 2017-04-25T18:58:11+00:00
Do the nozzles need to be set in a specific sequence? 2019-01-10T16:47:44+00:00

The nozzles themselves do not need to be sequenced, as they will not stay in sequence for long.

Why should the heater have an external bypass on non-booster pump systems? 2019-01-10T16:48:35+00:00

Even though most heaters come with an internal bypass an external bypass is required to ensure that both heater and in-floor system function properly. The high flows with the in-floor system do not allow efficient transfer of heat in the heater, so a bypass is necessary to slow down the water going over the heat exchanger. The bypass also reduces the restriction on the system.

Why are there two drains in my pool? 2019-01-10T16:50:25+00:00

Two points of suction are safer than one and are now required by the VGB National law for swimming pools. The exception is a drain that is designed as unlock-able.

What is the purpose of the water curtain, collection zone? 2019-02-18T21:52:28+00:00
  1. In pools with the PCC2000 and PCC3000 that are wider than 12 ft. at the main drain they have two fixed nozzles and two down jets that form a flow of water that directs the debris towards the main drain for faster cleaning. In some pools narrower than 12 ft wide at the drain the collection zone is made up of four down jets, two on each wall directing a flow of water that direct debris towards the main drain.

Why are there two nozzles, one on each side of the main drain in my pool?

  1. They are part of the collection zone described above.
How do water falls, solar heating, spa spillovers, in-line chlorinators and dirty filters effect my cleaning system? 2019-01-10T16:52:55+00:00
All of these things take away flow and pressure from the in-floor cleaning system. When the in-floor system does not have proper flow and power it will not clean properly. Contact Technical Support at Paramount Pool and Spa Products at 800-621-5886 or jserkland@1paramount.com for technical support to get help on whether or not you can add any of these things to your pool and how they would affect the clean ability of the in-floor system.
Why did my pool builder not give me a tool to remove the cleaning heads in my pool? 2019-01-10T16:54:32+00:00

Cleaning heads have different size jets in them and many pool builders feel the home owner would not be aware that each head must go back in the body it came from. The head lay out is designed by Paramount and the nozzle sizing must be per plan or the system may not work properly.

Where can I get a security screw driver for working on my Main Drain or Side Drains? 2019-01-10T16:55:28+00:00

These tools are not available to the home owner and those products should not be disassembled by any one that is not trained or qualified. You should call trained people such as your pool builder and many pool service companies.

When I have two or three water valves and one has a module with tubes attaching 3 pistons on one or both sides how should it go into the base? 2019-01-10T16:58:01+00:00

The three pistons on the module that are attached together on top with a connector must be centered over the cut out section of the valve base with the two plugged holes and an open hole between them.

My water valve is leaking after I took it apart, what should I do? 2019-01-10T16:58:38+00:00

Take it apart and clean the O-ring and both the base with the O-ring grove and the lid of the water valve, then when you put it together tap on the clamp on the opposite sides of the clamp from the nut you are tightening to make it draw up properly, while tightening the nut. If the valve still leaks call 800-621-5886 for customer support.
NEVER STAND OVER ANY POOL EQUIPMENT WHEN TURNING ON THE PUMP!

What HP pump should I replace my old pump with? 2019-01-10T17:00:33+00:00

DO NOT GO BY HP, the criteria for a pool with a single pump running the cleaning system along with the filter and possibly the heater is that you need a pump that products a minimum of 65 gpm at 80 foot of head. On a pool with a booster pump operating the cleaning system you will need 60 gpm at 65 ft. of head. If the pool store does not know how to find this information then you are buying from the wrong place!

How do I tell if the water valve module needs replacing? 2019-01-10T17:04:50+00:00

There are two things to look for when a piston fails. A head or set of heads will stay in the up position until the pump is turned off and then they will drop down, and the pressure on the gauge of the water valve will be less than normal. The second is if the valve fails to rotate but the pressure on the gauge is still normal (minimum of 14 but preferred 19 to 20).
Exception: the PCC system may have one, two, or three fixed nozzles that are opposite the main drain that are not cycled by the water valve.

What pressure on the water valve gauge should my system operate at? 2019-01-10T17:05:34+00:00

Anywhere from 14 psi to 24 psi with maximum cleaning happening about 18 to 22 psi with the correct nozzle sizes installed.
NOTE: Nozzle size will affect the psi on the system and how well it cleans. The system is designed and specified with certain sizes at each location. Consult the Paramount supplied plan for correct sizes.
NOTE: DISTANCE FROM THE POOL AND PIPE SIZE AS WELL AS NUMBER OF TURNS IN THE PIPE (90 degree ells) can all increase or decrease the pressures and a clean pool is the true test.

What parts do I need to have to winterize my water valve and how do I winterize my in-floor system? 2019-01-10T17:07:09+00:00

The special winterizing plugs for 2 inch water valves are part number 004-302-1670-00 and you will need six of them per water valve.

Click on this link for winterizing instructions

How does the system remove debris from the pool? 2019-01-10T17:08:20+00:00

Strategically placed nozzles sweep up the dirt and debris and keep it in suspension so it is removed through the skimmer and drain as the water is turned over by the filtration system.

Why are two nozzles near the drain always up? 2019-01-10T17:08:57+00:00

The two nozzles make up part of the patented “Water Curtain” and direct debris to the drain for removal. They are not on the water valve; they are on the filter pump return line and stay up as long as the filter pump is on.

How do I winterize my pool? 2019-01-10T17:09:50+00:00

Winterizing a Paramount Pool & Spa Systems in-floor pool is the same as any pool with a main drain; it just has a few more lines to winterize. These procedures are to be used in addition to standard winterization methods normally used in your area.

Click on this link for winterizing instructions